By Matt Mazur · Last updated April 15, 2022
A confirmation prompt will appear asking if you want to update the software. Select .
| Problem | Possible Cause | Solution | |---------|----------------|----------| | Receiver doesn’t detect USB | USB not FAT32, too large, or corrupted | Reformat to FAT32, try another USB (<32GB) | | “File mismatch” error | Wrong firmware for SR-400HD Pro | Download correct file from official Starsat site | | Update stuck at 0% or 50% | Power fluctuation or bad USB | Restart receiver, use different USB, retry | | Black screen after update | Resolution mismatch | Press button on remote repeatedly to reset video output | | Remote not working after update | IR code change | Unplug receiver for 2 minutes, then restart | | No channels after update | Factory reset cleared satellite list | Re-scan or reload a channel backup | starsat sr400hd pro software update upd
Improved stability for YouTube and other media playback via USB. Protocol Updates: A confirmation prompt will appear asking if you
, you must first obtain the correct firmware file. Using incorrect software can permanently damage (or "brick") your receiver. Protocol Updates: , you must first obtain the
Once the is complete, do the following:
The receiver will ask if you want to update the software. Select . Crucial: Do not turn off the power or remove the USB drive during this process. The device will reboot automatically once finished. Troubleshooting Common Issues