The user may have input constraints that are physically contradictory.
Your license file might only include seats for Synergy (UI) but not the Insight solver (MFIB, MFIP, or MFIA).
: The client machine cannot find the license server on the network or is blocked by a firewall/antivirus License Level Mismatch
To avoid Error 99998 recurring:
If the server is on a different domain or reached via VPN, ensure the client can resolve the server's IP address and that firewall ports are open for the Autodesk Licensing Service .
Verify that the Insight solver codes (e.g., , MFIP , or MFIA ) are listed and active. 2. Run the License Configuration Utility For Moldflow 2021 and newer, this is the most common fix: Close all instances of Moldflow Synergy.