// VICIDial settings $vicidial_server = 'your_vicidial_server'; $vicidial_username = 'your_vicidial_username'; $vicidial_password = 'your_vicidial_password';
: Common text includes "Login incorrect, please try again" or "Your phone login and password are not active in this system". 2. Custom Scripting Text
: In the background, specialized PERL scripts like AST_VDadapt.pl analyze agent availability and decide how many numbers to dial. When a "live human" is detected on a dial, the system "grabs" the agent's ID and changes their status to QUEUE .
